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Posted On: 5/30/2020

review

great job

By: Xavier Hunter Verified Resident

Source: Property Site Read Property Manager's Response

Good morning Xavier! Thank you for taking a moment to leave us such high marks, we appreciate the time you took to leave us your review. :)

Parking:

Amenities:

Maintenance:

By: Zakaria Mutawe Verified Resident

Source: Property Site Read Property Manager's Response

Good afternoon Zakaria! Thank you so much for taking time out of your schedule to show us some love! We appreciate your 5 star review!!!

Maintenance:

Staff:

Posted On: 11/7/2019

Maintenance staff is wonderful!

The maintenance staff is wonderful here. They arrived quickly and were extremely kind to me. They went above and beyond to help me and answered a bunch of questions I had. I could not be more grateful for their hard work and kind demeanor. Thank you for all of your hard work!

By: Christopher Hulce Verified Resident

Source: Excel

Posted On: 2/9/2018

Cheap

it is poorly made, everything inside is cheaply made. Workers do not communicate well. Maintenance is great.

By: Lindsey Kosechata Verified Resident

Source: Excel

Posted On: 2/1/2018

It's lovely place to live, I'm very happy with my apartment

It's a nice place to start out living, especially if your newly wed like my family or in school and can't afford a house payment

By: Emaunuel Ratliff Verified Resident

Source: Excel

Posted On: 1/31/2018

construction, gate 12 thru to apt

need fix when u enter gate 12 feel like hole rectangle need new put cover hole hope u doing this thank

By: Wendy Mayhak Verified Resident

Source: Excel

Posted On: 1/28/2018

Bad price for the apartment

If you live in the newer buildings your probably ok but if you live in an old one expect lots of problems. Security guards are nore worried about improper tag than people speeding.

By: Ricardo Perez Verified Resident

Source: Excel

Posted On: 1/23/2018

Studio apts

I moved in about a month and half ago but I have been very happy here. Its quite, clean and did I mention quite Being in an apartment where you don't hear EVERYTHING your neighbors are doing saying is so nice I was really surprised but very happy. Good experience so far.

It is just a place to get you over.

Not really a fan of it being a curfew even though I am grown but it is a solid place if you're just trying to get through college like I am despite the couple times I have drove up to police in various parts of the apartments.

By: Richard Gates IV Verified Resident

Source: Excel

Posted On: 10/4/2017

Rude, unaccomadating staff tells you to move elsewhere

Id tell them the complex is unsafe, dirty, poorly managed and leased to anyone without a felony. The fees and expenses keep going up, while service goes down, and the buildings facilities get older. The swimming pools and laundry mats are not regulated AT ALL. Every time i want to use the pool or laundry mat, its full of non-residents who have no fear of being run off because management doesnt care to help. Ive been on a month to month lease for some time just because i dont want to be tied down to this sinking ship. Look at this oversized complex of crime as a temporary living space. You wont want to live here for long. Its increasingly becoming more and more full of illegal immigrants as well and the apartments are even hiring immigrants to work there. Its not wrong for me to avoid living in a hispanic barrio where im the target. Ive had my apartment and car broken into, vehicle theft, muggings and assault all happen here regularly while management keeps inviting in the very people who victimize us. The swimming pool outside my front window is green and full of breeding mosquitoes and looks no different from a farm pond. Management told me and my neighbors that we dont pay for the pool. Its gone down hill since Weidner has taken over. Fight to keep tenants, dont take them for granted. My swimming pool has been GREEN for months now Disgusting.

By: Daniel Srite Verified Resident

Source: Excel

Posted On: 10/3/2017

I would recommend someone living here. It defiantly depends on the location where you are staying as well, but where we are located I really like. My neighbors are friendly and for the most part its pretty quiet.

By: Alexus Richie Verified Resident

Source: Excel Read Property Manager's Response

Hi Alexus,\r\nGreat feedback Thank you for your recommendations and for choosing the Brookwood Village community to call your home.\r\nTake care,\r\nWeidner Customer Service

Posted On: 9/11/2017

This is a nice complex

I read the previous reviews before making a decision to move to Brookwood Village and my living experience has not been the negatives that I read. The complex is nice, clean, and quiet. The staff is very nice and professional. The maintenance team will resolve any concerns that you may have. Professional staff, great location, and affordable.

By: Dwight Jordan Verified Resident

Source: Excel Read Property Manager's Response

Hi Dwight, thank you for your feedback and for taking the time to post online regarding your residency with us. I am glad to hear that you are \doing well\ at the Brookwood Village community. If there is anything we can do to improve your experience, please do feel free to contact our onsite team at 405.691.2661 or at [email protected] Best, Weidner Customer Service

Posted On: 7/13/2017

make sure

By: Steven Graham Verified Resident

Source: Excel

Posted On: 7/7/2017

To much

I have lived in Brookwood for 6 years my rent has went up in price 4 times. The old management company was horrible with the leasing process and lost my payment on a few occasions when i would pay and renew my lease at the same time. The old management companies maintenance department either lacked A C experience or was being cheep because my old air conditioner had to be charged twice a year for 4 years. I can hear my neighbors when they go up the stairs and when their radio is on and they are singing karaoke.Their security patrol was horrible until here recently because of a couple bad recent events so they do have more units now. If bad things keep happening i wont live here much longer because it is not worth it. Overall the apartments are average compared to others. I am looking forward to seeing if the new management company can fix anything on this review. I have way more to say but I am out of time.

By: Jarred Tiemann Verified Resident

Source: Excel Read Property Manager's Response

Hello Jarred, we appreciate hearing your feedback and thank you for mentioning specific items so that we are aware of the source of your frustration and can take this opportunity to work toward improvement. We thank you for your patience and for choosing to make your home here with us at the Brookwood Village community. Best, Weidner Customer Service

Posted On: 7/6/2017

Apartments

Had a few things happened here but can happen anywhere. My daughter and I really do like these apartments. I would recommend them to anyone. She like the fact it's several different things we can do and don't have to leave home.

By: Elnora Hines Verified Resident

Source: Excel Read Property Manager's Response

Hi Elnora, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents Thank you again, Jen

Posted On: 7/6/2017

Roach infestation,need to screen tenants, too many homicides

Its affordable but given the fact that there are no washer dryer hook ups, you get what you pay for. Too many unruly and destructive tenants that do not take care of the property. NO control whatsoever of the people that use our facilities non tenants , and too much crime.

By: Ivonne Arenivar Verified Resident

Source: Excel

Hi Elnora, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents Thank you again, Jen

Posted On: 7/5/2017

I like my Apt

I honestly like where I live in the complex, they maintenance people respond quickly , I do not have issues with neighbors, and I love all the extra amenities available to me.

By: Breanna Porter Verified Resident

Source: Excel Read Property Manager's Response

Hi Breanna We value hearing your feedback and knowing that you are enjoying your home along with the amenities that are available at Brookwood Village. Thank you for posting and for choosing to make your home here with us at a Weidner Community. Best, Weidner Customer Service

Posted On: 7/4/2017

Not Bad

Most people keep to themselves. Not bad for the most part. Rent is also manageable which is nice.

By: Damon Young Verified Resident

Source: Excel Read Property Manager's Response

Hello Damon,\r\n\r\nWe value hearing feedback of your residency with us along with your choice to call the Brookwood Village community, your home.\r\nKind regards,\r\nKristie Weidner Customer Service

Posted On: 7/3/2017

Affordable living.

It's quiet for the most part. My biggest issue is parking. Residents who live in the back will park in the front instead of parking on the side or back. I think there should be assigned parking for each resident and their apartment and have visiting parking located close to the buildings. I've lived here since February and there have been two shootings. I understand crime can happen anywhere but I would like if the management informed the residents. I had no idea of either one until my friend saw it on the news.

By: Savannah Burwell Verified Resident

Source: Excel

Hello Damon,\r\n\r\nWe value hearing feedback of your residency with us along with your choice to call the Brookwood Village community, your home.\r\nKind regards,\r\nKristie Weidner Customer Service

Posted On: 7/3/2017

It's okay for the price.

It's not safe but it is cheap.

By: Jan Matias Verified Resident

Source: Excel Read Property Manager's Response

Hi Jan, thank you for your feedback and for taking the time to post online regarding your residency with us. I am glad to hear that you are enjoying your home at the Brookwood Village community. If you'd like to speak further about your safety concerns, please do feel free to contact our onsite team at 405.691.2661 or at [email protected] Best, Weidner Customer Service

Posted On: 7/1/2017

Could be much better

I think that background checks could be reviewed better to get better residents at this complex. When searching for an apartment after my divorce, everyone told me not to move here. Most thought it was a Section 8 complex just because how run down it is and the residents here. Personally, I've only had a few complaints since living here. My apartment regularly smells like marijuana because one of my neighbors smokes in their apartment. It makes my dog violently ill. I've voiced complaints to the previous staff and nothing was done about it. Also, I never received a laundry card when I moved in. I called recently and was told there weren't any so I was out of luck. All of my neighbors are wonderful for the most part . My apartment definitely needs to be upgraded. My refrigerator has been broken since I moved in and my dishwasher needs a serious upgrade. It runs brown water most of the time. The only reason I would recommend this property to a friend is the price and to have a friend live by me. Since Weidner has taken over, I've noticed a huge turn around. I actually get emails about work orders, the staff calls me to make sure everything has been taken care of, and when I call the office, everyone is very pleasant unlike before . I think this is a great move for this complex and I have total faith that Weidner can turn this complex around and make it great.

By: Cristine Cheek Verified Resident

Source: Excel Read Property Manager's Response

Hi Cristine, great feedback Thanks so much for posting and letting us know that you are enjoying your home at the Brookwood Village community. We appreciate the positive rating along with giving us the chance to improve. Best, Weidner Customer Service

Posted On: 7/1/2017

Apartnents are fine, but the neighborhood is getting bad

Scary after night due to neighborhood. We just keep our heads down and not get in anyone's way. Apartments are decent for the price. Really wish they had a option for washer and dryer IN the apartments, noy having to pay for each load

By: Robert Griffey Verified Resident

Source: Excel Read Property Manager's Response

Hello Robert, we appreciate hearing your feedback and thank you for mentioning specific items so that we are aware of the source of your frustration and can take this opportunity to work toward improvement. We thank you for your patience and for choosing to make your home here with us at the Brookwood Village community. Best, Weidner Customer Service

Posted On: 7/1/2017

Unattended children climbing on my others cars.

It sounds like a sweet deal, at first. When we arrived to move in- we noticed our front door doesn't set well in the frame, which results in air leaking from the apartment. We founds staples that were used for carpet, just setting in our carpet, with paint splatters. Multiple outlets do not work all over the layout. There are multiple young children toddlers that roam around through the complex unattended, and they will CRAWL ON TOP OF CARS that do not belong to them or their parents. My car has been victim to this and you can't find their parents because the children can barely speak in full sentences. Then there is the issue with parking. I have noticed the same car s taking up two parking spots when they park, making less parking for others. It is very inconsiderate and upsetting. We never know if maintenance has come by, they never leave any type of confirmation if they have sprayed or whatever it is that they needed to do. Overall, this place needs better communication and structure. It has potential to be a great apartment complex, but it's going to take a lot of work.